Privacy Policy

jili22 ("jili22," "we," "us," or "our") operates the online gaming platform accessible at jili22.app and its associated mobile applications and services (collectively, the "Platform"). For the purposes of this Privacy Policy, jili22 acts as the personal information controller in respect of the personal data of its registered players and Platform visitors.

If you have any questions or concerns about how jili22 handles your personal data, you may contact our Data Protection Officer at the email address provided in Section 12 of this Policy.

jili22 collects personal data from you in the following ways and categories:

2.1 Data You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number, and chosen username when you create a jili22 account;
• Identity verification (KYC) data: Government-issued Philippine ID (e.g., PhilSys National ID, passport, driver's licence), selfie or photo verification, and proof of address;
• Payment data: GCash account details, PayMaya account details, BPI, BDO, or Metrobank account information as required to process deposits and withdrawals. jili22 does not store full card numbers or banking credentials — payment processing is handled by regulated third-party providers;
• Communications data: Messages, queries, and feedback you send to jili22 customer support.

2.2 Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information;
• Usage data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns on the jili22 Platform;
• Location data: General geographic location derived from your IP address, used to verify jurisdictional eligibility.

2.3 Data from Third Parties

• Identity verification results from KYC service providers;
• Fraud and risk assessment data from payment processors and anti-fraud services;
• Responsible gaming data, including self-exclusion status, from relevant gaming registries where applicable.

jili22 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your jili22 player account;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the jili22 Platform;
• Identity verification: To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, and other illegal activities;
• Responsible gaming: To monitor gaming behaviour, apply deposit limits or self-exclusion restrictions, and fulfil our duty of care obligations to players;
• Customer support: To respond to your queries, complaints, and support requests;
• Legal compliance: To comply with applicable Philippine laws, including the Data Privacy Act, Anti-Money Laundering Act, and gaming regulations;
• Platform improvement: To analyse usage patterns and improve the jili22 Platform's performance, features, and user experience;
• Marketing communications: To send you promotional offers, bonus notifications, and updates about jili22, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.

jili22 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jili22 account and deliver gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML, and gaming regulatory requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and certain analytics, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jili22 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other regulated payment service providers, to process your financial transactions;
• KYC and identity verification providers: Third-party services that assist jili22 in verifying player identities and ages in compliance with regulatory requirements;
• Fraud prevention and security services: Providers that help jili22 detect and prevent fraudulent activity and protect the integrity of the Platform;
• Game software providers: Licensed game developers whose titles are hosted on the jili22 Platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory instruction, including PAGCOR and the Anti-Money Laundering Council (AMLC);
• Professional advisers: Legal, accounting, and auditing firms, subject to strict confidentiality obligations.

All third parties with whom jili22 shares personal data are required to handle that data in accordance with applicable data protection laws and jili22's data processing standards.

jili22 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small data files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

The types of cookies jili22 uses include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and display options;
• Analytics cookies: Help jili22 understand how players use the Platform so we can improve performance and features. Data collected is aggregated and anonymised where possible;
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of jili22's marketing campaigns, where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili22 Platform. For essential cookies, no opt-out is available as they are strictly necessary for the Platform to operate.

jili22 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account and transaction data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulatory requirements;
• KYC and identity verification records: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes;
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

When personal data is no longer required, jili22 will securely delete or anonymise it in accordance with our data disposal procedures.

jili22 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili22 Platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Access controls ensuring that only authorised jili22 personnel can access personal data, on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform;
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access;
• Incident response procedures to detect, report, and address personal data breaches promptly.

While jili22 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili22 account credentials. If you suspect any unauthorised access to your account, please contact jili22 support immediately.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jili22:

• Right to be informed: The right to know what personal data jili22 collects about you and how it is used — which this Privacy Policy fulfils;
• Right of access: The right to request a copy of the personal data jili22 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jili22's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili22 has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact jili22's Data Protection Officer using the contact details in Section 12. jili22 will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

The jili22 Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jili22 does not knowingly collect personal data from individuals under the age of 21.

If jili22 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jili22, please notify us immediately at the contact details provided in Section 12.

jili22 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, jili22 will notify registered players via the email address associated with their account and by displaying a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jili22 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jili22 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or jili22's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: jili22.app
• Response time: Within 30 business days of receipt of your request.

For complaints that cannot be resolved directly with jili22, you may contact the National Privacy Commission of the Philippines (NPC) through their official channels.